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Frequently Asked Questions

🎮 Gameplay

How do I play Headz?

1. Choose a category (Movies, Animals, etc.)
2. Hold your phone to your forehead
3. Your friends act out or describe the word
4. Tilt down if you guess correctly, tilt up to skip

How many players can play?

Headz works great with 2 or more players! The more players, the more fun it gets. Perfect for parties and family gatherings.

The phone doesn't detect my tilting

Make sure your phone's screen rotation is not locked. Try tilting more dramatically - about 45 degrees down for correct answers and up for skipping.

💎 Premium Features

What do I get with Premium?

Premium unlocks:
• 100+ premium categories
• Unlimited gameplay
• No ads
• New categories added regularly

How do I restore my purchase?

Go to the subscription screen in the app and tap "Restore Purchases". Make sure you're signed in with the same Apple ID used for the original purchase.

How do I cancel my subscription?

Subscriptions are managed through the App Store:
1. Go to iPhone Settings > Apple ID > Subscriptions
2. Find Headz and tap "Cancel Subscription"
3. You'll keep premium access until the current period ends

🔧 Technical Issues

The app keeps crashing

Try these steps:
1. Force close and restart the app
2. Restart your device
3. Make sure you have the latest version
4. If it persists, report a bug

Sound not working

Check that:
• Your device volume is up
• Silent mode is off
• App sound settings are enabled
• Try using headphones to test

Categories not loading

This usually means a network issue:
• Check your internet connection
• Try switching between WiFi and cellular
• Close and reopen the app
• Contact us if it continues

Still need help?

Can't find what you're looking for? We're here to help!

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Report bugs or request features

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💬 We typically respond within 24 hours